Help when you need it
Support & Maintenance
Options with Webcake
We’ll take care of your WordPress website so you can take care of your business.
The WordPress core software, themes, and plugins are constantly releasing security and bug-fix updates. When you update, there’s a chance of your site breaking due to software conflicts, so it needs to be done carefully and risk managed properly. If you don’t update, you have a much greater chance of getting hacked.
Webcake will ensure your website stays secure, upgraded, and error-free. We also continuously monitor your site to make sure it’s live, and we keep secondary offsite backups (On Dropbox or Amazon Web Services) to quickly restore your site in case of problems.
We monitor your website 24/7 for uptime and vulnerabilities.
We use specialist technologies on our WordPress Dedicated Hosting as well as the popular Wordfence Pro Security plugin to protect your website agains malicious hackers and malware.
You’ll know about every single change and update we make to your website.
DAILY offsite backups
We backup your database DAILY, and your files WEEKLY – Both offsite and stored on either Dropbox or Amazon AWS Storage.
We also backup your site prior to ANY updates, to ensure if there a problems we can easily revert back.
We update your plugins, themes and core files every week to make sure everything runs smoothly.
Insurance against Hackers
We will restore/repair your website for no additional charge if you were to get hacked.
The cost for repair if you are not covered by a Support & Maintenance plan starts at £200+
Most hosting providers just give you server space and let you get on with it. Why not hand over management of your website to someone who really knows WordPress, so you can take care of what you do best.
Our Cloud based monitoring system
We monitor all our managed sites 24/7 on our management portal.
Bronze Supportgreat for bloggers and small businesses just getting started.
- Monthly Plugin and Core Framework Updates
- Daily Backups
- Wordfence Installed and Configured
- Advice and Assistance via Email
Silver Supportis great for professional bloggers & small business owners.
- Everything in Bronze Support PLUS:
- Telephone/Remote Assistance Support
- Minor Website Content Updates
- Editing and Resizing of Images
Gold Supportfor your growing small business.
- Everything in Silver Support PLUS
- 5 hours per month Development
- Wordfence PRO Licence
- SEO Review and Fix Onsite Issues
- E-Commerce Support
Don't see a plan that fits?
If you require a bespoke solution for your WordPress Support & Maintenance – We can help
Just contact us with your requirements and we will put together a plan just for you!
Let’s Start Something new
We would love to hear from you, why not say Hello?